Nova88MAS takes your privacy seriously. This document transparently explains how we collect, use, store and protect your personal data while you use our platform.
All personal data is stored on enterprise-grade encrypted servers, accessible only to authorised personnel.
Nova88MAS does not sell, rent or disclose your personal data to third parties for commercial purposes without your consent.
You have the right to access, correct, or request deletion of your personal data at any time through our support channels.
Every connection to the nova88mas platform uses 256-bit SSL encryption to ensure your data cannot be intercepted in transit.
The nova88mas Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection regulations.
You can opt out of marketing communications at any time by updating your preferences in your account settings.
Important Note: This Privacy Policy applies to all users of the nova88mas platform, including web browsers and mobile apps. By using any of our services, you agree to the collection and use of information as described in this document.
Nova88MAS ("we", "platform", "company") is committed to protecting the privacy of all users who use our services. This Privacy Policy outlines the data collection, use, storage and disclosure practices we follow when you register and use our betting platform.
We understand that your trust matters. When you deposit funds, place bets, or submit identity verification documents, you are entrusting us with sensitive information. nova88mas does not take this trust lightly — every data management decision is made with your privacy interests first.
This policy is written in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions after reading this document, our support team is ready to help.
Nova88MAS collects personal data in several ways depending on your interaction with the platform. The table below provides an overview of the types of data collected and their purposes:
| Data Type | Example Information | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Legal Security |
| Contact Data | Email address, phone number, residential address | Operations Marketing |
| Financial Data | Bank account details, transaction history, account balance | Operations Legal |
| Technical Data | IP address, device type, browser, access logs | Security Operations |
| Usage Data | Betting history, games played, session duration | Operations Marketing |
| Document Data | MyKad copy, passport, bank statement (for KYC) | Legal Security |
This is information you personally submit when registering an account, completing your profile, submitting KYC documents, contacting customer support, or participating in any promotions on the nova88mas platform.
When you access the Nova88MAS platform via web or app, our systems automatically record technical information such as your IP address, device type, operating system version, and usage patterns. This information is used to detect security threats, resolve technical issues, and improve platform performance.
Nova88MAS uses your personal data only for legitimate and necessary purposes. We do not use your data beyond what is required to provide the platform's services. Primary uses include:
Data Minimization Principle: Nova88MAS only collects data that is strictly necessary for the stated purposes. We do not collect excessive data or retain data longer than required.
Nova88MAS does not sell your personal data to any third party. However, in certain limited circumstances, we share information with the following parties:
We work with carefully selected third-party service providers to help operate the platform — including game providers, payment processors, and cloud service providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Nova88MAS will disclose personal data if required by law, court order or direction from a legitimate regulatory authority. This includes requests related to criminal investigations or anti-money laundering (AML) compliance.
In the event of a company merger, acquisition or asset transfer, member personal data may be transferred as part of that transaction. Members will be notified in advance should this occur.
We Will Not: Sell your personal data, share information with third-party advertisers for targeting purposes, or disclose sensitive information without a valid legal basis.
Protecting your personal data is the highest technical and operational priority at Nova88MAS. We implement multiple layers of protection to keep your information secure:
While we take comprehensive security measures, no online system can be guaranteed 100% secure. You are also responsible for safeguarding your own account login credentials.
Nova88MAS retains your personal data for as long as necessary to fulfill the purposes stated in this policy, or as required by law. Our general guidelines are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized.
Under Malaysia's PDPA and nova88mas policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You can request that we correct any inaccurate or incomplete data.
Under certain circumstances, you may request the deletion of your personal data.
You can object to the processing of your data for marketing purposes at any time.
You can request your data in a machine-readable format for transfer.
You can request restriction of your data processing under certain circumstances.
To submit any data rights request, please contact the nova88mas support team via Live Chat or support email. We will process your request within 30 business days. Please note that certain rights may be subject to legal restrictions.
The Nova88MAS platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the Nova88MAS platform.
In the course of platform operations, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs when we use international cloud service providers or game providers based overseas.
In all cases of international data transfers, Nova88MAS ensures that protections equivalent to Malaysian standards are applied through:
The Nova88MAS platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe your child has registered an account with Nova88MAS, please contact us immediately so we can take appropriate action, including account closure and data deletion.
Strictly Prohibited: Registration by or on behalf of individuals under the age of 18 is strictly prohibited. Violations may result in immediate account closure and reporting to the relevant authorities.
Nova88MAS reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, new legal requirements or improvement proposals. All changes will be published on this page with a clear update date.
For significant changes that affect how we use your personal data, we will endeavour to provide at least 14 days' notice before the changes take effect, via in-platform notifications or email to your registered address. Continued use of the platform after the amendment date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or wish to submit a request regarding this Privacy Policy or the management of your personal data, please contact the Nova88MAS privacy team through the following channels:
The fastest way to get immediate help. Our team is ready to assist in Bahasa Malaysia and English.
[email protected] — dedicated to privacy enquiries, data access requests, and official data protection complaints.
Response time for privacy-related inquiries is within 14 business days. For more complex requests such as data deletion, processing may take up to 30 business days. We will notify you if additional time is required.
Nova88MAS prioritizes your data security and privacy. Register now and enjoy a safe, transparent and exciting betting experience alongside hundreds of thousands of Malaysian members who already trust us.