Official Document

Terms and Conditions Nova88MAS – Platform User Guide

Please read this document carefully before using the nova88mas platform. By registering or using any of our services, you agree to be bound by all terms and conditions stated herein.

Updated: 1 June 2026

Member Eligibility

Registration requirements and minimum age conditions for using the platform.

Deposits & Withdrawals

Payment policies, transaction limits, and applicable processing timeframes.

Bonus & Promotions

Rollover requirements, claim eligibility, and fair bonus usage policy.

Account Security

User responsibilities for account security and Nova88MAS's KYC policy.

Important: This document is a legally binding agreement between you and Nova88MAS. By using this platform, you confirm that you have read, understood, and agreed to all terms stated herein. If you do not agree with any part, please discontinue use of this platform.

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and Nova88MAS ("Platform", "We", "Company"). This Agreement governs your use of all services, products, and content provided through the website nova88mas.org and related mobile applications.

By accessing, registering for, or using any part of the Nova88MAS platform, you agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement in their entirety.

These Terms and Conditions are in Bahasa Malaysia. In the event of any inconsistency between a translated version and the Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.

2 Eligibility & Registration

To register and use the nova88mas platform, you must meet all of the following requirements without exception:

2.1 Age Requirement

  • You must be at least 18 years old on the registration date.
  • Nova88MAS reserves the right to request proof of age at any time and to suspend an account until verification is complete.
  • Registering on behalf of a minor is strictly prohibited and may result in account closure and balance freezing.

2.2 Legal Eligibility

  • You are responsible for ensuring that participation in online betting activities is legally permitted in your region of residence.
  • Nova88MAS does not accept registrations from regions or jurisdictions that explicitly prohibit online gambling.

2.3 Identity Verification (KYC)

As part of the onboarding process, all members are required to submit valid identity verification documents. This KYC process includes:

  • A copy of a valid national identity card (MyKad) or passport
  • Proof of address dated within the last three months (bank statement or utility bill)
  • In certain cases, Nova88MAS reserves the right to request additional documents to verify a member's identity

One Account Per User: Each user is only permitted to hold one active account. Registering multiple accounts using the same or different information is prohibited and may result in the closure of all related accounts along with a freeze on all funds.

3 User Account

3.1 Security Responsibilities

You are fully responsible for the security of your login credentials. Nova88MAS recommends that you:

  • Using a strong, unique password that is not used on any other platform
  • Enable two-factor authentication (2FA) for additional protection
  • Not sharing login credentials with any third party
  • Log out of your account after using a shared device
  • Report any unauthorized access immediately to the Nova88MAS support team

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information during registration. Any changes to your personal details must be updated in your account profile or reported to Nova88MAS customer support. Providing false information is grounds for immediate account closure.

Note: Nova88MAS will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

4 Deposit & Payments

Nova88MAS accepts a variety of payment methods tailored specifically for Malaysia users, including FPX, DuitNow, and several other electronic options. All deposits are processed in Malaysian Ringgit (MYR).

4.1 Deposit Limits & Conditions

  • Minimum deposit: RM 30 per transaction
  • Maximum deposit: Subject to the selected payment method and account level
  • All deposited funds must come from a legitimate source and belong to the registered member.
  • Nova88MAS reserves the right to reject or withhold any deposit that raises suspicion.

4.2 Anti-Money Laundering Policy

Nova88MAS fully complies with applicable anti-money laundering (AML) regulations. Suspicious transactions will be reported to the relevant authorities. Users who attempt to use this platform for money laundering will face immediate account closure and a police report where necessary.

Deposited funds may only be used for betting purposes within the Nova88MAS platform. Users may not use their account solely as a fund storage or money transfer account.

5 Fund Withdrawal

Nova88MAS is committed to processing all valid withdrawal requests promptly and without unnecessary complications.

5.1 Withdrawal Conditions

  • Minimum withdrawal: RM 50 per request
  • KYC verification must be completed before any withdrawal can be processed
  • Funds must be withdrawn to the same payment method used for the deposit, except in approved exceptional cases
  • Any active bonus that has not yet met its rollover requirement may affect your withdrawal eligibility.

5.2 Processing Time

  • Local bank transfer (FPX, DuitNow): 15 minutes to 2 hours on business days
  • Other payment methods: Up to 24 hours depending on the selected method
  • Withdrawals requiring additional review may take up to 3 business days

Note: Nova88MAS reserves the right to hold withdrawals for security or compliance review. You will be notified if there is any unusual delay in processing your withdrawal request.

6 Bonus & Promotions

All bonuses and promotions offered by Nova88MAS are subject to specific terms stated alongside each offer. The following general conditions apply to all bonus types unless stated otherwise:

6.1 Rollover Requirements

  • Each bonus has its own rollover (turnover) requirement that must be met before a withdrawal is permitted.
  • Rollover requirements are calculated based on the bonus amount received, not the original deposit
  • Cancelled, void, or two-sided bets placed to avoid rollover requirements will not be counted.

6.2 General Limits & Conditions

  • Each member is eligible for each promotion once only, unless stated otherwise.
  • Nova88MAS reserves the right to withdraw bonuses if there are signs of promotional abuse.
  • Wagered bonuses cannot be directly transferred or converted to cash
  • Promotional offers have an expiry period — bonuses that expire will be removed automatically.

Bonus Abuse: Any attempt to abuse the bonus system — including the use of multiple accounts, opposing bets (arbitrage), or rollover manipulation — will result in bonus cancellation, withheld withdrawals, and possible account closure.

7 Betting Rules

All bets placed on the nova88mas platform are subject to game-specific rules applicable to each product. The following general rules apply across all bet types:

7.1 Betting Results

  • All betting outcomes are final once settled by the system.
  • Any dispute regarding a result must be submitted within 72 hours of the result being displayed.
  • Odds and betting limits are subject to change at any time at Nova88MAS's discretion.

7.2 Fair Play

Nova88MAS uses certified and audited Random Number Generators (RNG) for all casino and slot games. The sports betting system draws on reliable real-time data from reputable sports data providers. All game outcomes are independent and cannot be manipulated by any party.

8 Prohibitions & Restrictions

The following activities are strictly prohibited on the nova88mas platform. Violation of any of these prohibitions may result in immediate action, including account closure without notice:

  • Using automation software, bots, or any third-party tools to access or manipulate the betting system
  • Sharing your account with others or allowing third parties to use your account
  • Attempting to exploit technical errors or system bugs for personal gain
  • Falsifying documents or providing false information during the KYC or any other verification process
  • Placing bets on behalf of others to circumvent personal betting limits
  • Using the platform for illegal purposes, including money laundering
  • Threatening, harassing, or abusing staff or other players

Consequences of Violation: Nova88MAS reserves the right to close accounts, seize balances associated with activities that violate these terms, and report violations to the relevant authorities without prior notice to the users involved.

9 Account Closure

9.1 Closure by Member

You may request account closure at any time by contacting the Nova88MAS support team. Prior to closure, any valid remaining balance will be returned to you once all requirements have been met. If you choose to close your account due to a gambling problem, we encourage you to review our Responsible Gaming options first.

9.2 Closure by Nova88MAS

Nova88MAS reserves the right to suspend or close any member's account for the following reasons:

  • Violation of any part of these Terms and Conditions
  • Suspected fraud, false verification, or illegal activity
  • Failure to complete KYC verification within the stipulated timeframe
  • Account inactivity for more than 12 consecutive months

10 Liability Limits

Nova88MAS will not be liable for any losses, damages, or claims arising from:

  • Technical disruptions, server outages, or network issues beyond Nova88MAS's control
  • Betting outcomes deemed unfavorable by the user
  • Unauthorized access to your account resulting from negligence in safeguarding your login credentials
  • Indirect, incidental, or consequential losses arising from use of the platform

In all cases, Nova88MAS's maximum liability to any member is limited to the total amount deposited by that member within the 30 days preceding the claim.

11 Terms Amendment

Nova88MAS reserves the right to modify these Terms and Conditions at any time at its sole discretion. Amendments take effect immediately upon publication on our website. It is your responsibility to review this page periodically to stay informed of the current terms.

Your continued use of the nova88mas platform after any amendment is published constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account following the procedure set out in Section 9.

For significant changes to the terms, Nova88MAS will endeavour to provide at least 7 days' notice before the amendment takes effect, via email or in-platform notification.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the Nova88MAS platform in general, please contact us through the following channels:

Live Chat

Live support available 24 hours a day, 7 days a week. The fastest way to get immediate assistance.

Support Email

[email protected] — for written enquiries, formal complaints, or requests requiring documentation.

We aim to respond to all enquiries within 24 hours. For formal complaints, the response period is within 5 business days. If you are not satisfied with the resolution provided, you may refer the matter to the relevant authority under applicable law.

Understood Our Terms? Ready to Get Started?

Create your Nova88MAS account today and enjoy a safe, fair, and exciting betting experience. All players are fully protected under the terms you have read.

Bahasa Melayu